Policy

Industrial contractors evaluate Fusion for Energy

Striving for continuous improvement, F4E asked its industrial contractors to evaluate its contractual performance and other relevant administrative practices. F4E has passed this examination with flying colours, averaging more than 73% positive feedback in all categories, with 86% of the companies declaring that they would be willing to continue doing business with F4E.

The Market Analysis Group of the Joint Undertaking invited 149 companies, all of which signed a contract between 2017-2019, to participate to the survey. The response rate of 40% was very encouraging and above the average participation for this kind of exercise.

The survey consisted in a set of qualitative questions to assess the level of agreement/satisfaction on several areas: satisfaction with F4E practices; F4E meeting expectations regarding unforeseen events and changes; satisfaction with F4E’s responsiveness; evaluation of business relationship with F4E and willingness to keep doing business with F4E.

The contractors also had the possibility to include recommendations for improvement areas. Many called for a simplification of some contractual conditions, the need to improve communication, and some flexibility in the schedule.

We are obviously satisfied with the positive results, they acknowledge the efforts made to go beyond a typical buyer/supplier relationship and to establish effective partnership with our contractors”.

Leonardo Biagioni, Deputy Head of the Commercial Department.

Satisfaction with F4E’s practices – average 74% of Strongly Agree/Agree

Satisfaction with F4E’s response to unforeseen events and changes – average 76% of Often/Always

Satisfaction with F4E’s general responsiveness – average 72% of Very Good/Excellent

Evaluation of business relationship with F4E – average 78% of Very Good/Excellent

Willingness to keep doing business with F4E – average 86% of Very/Extremely Likely

press@f4e.europa.eu

Recent Posts

F4E Supply Chain Days bring together European companies of different sizes

A forum to strengthen ties and shape fusion procurement and contracts.

3 days ago

Axon’ Cable wins F4E Technology Transfer Demonstrator Call

50.000 EUR for adapting an ITER cable solution to space or particle accelerators.

1 week ago

New diagnostic systems in progress to upgrade JT-60SA

Europe and Japan collaborate to monitor next plasma operations.

2 weeks ago

F4E Roundtable Key Takeaways report now available!

A summary of the ideas and actions proposed by EU fusion stakeholders.

2 weeks ago

Europe completes the Control Building, the operations centre of ITER

Servers and workstations are installed as the first teams move in.

3 weeks ago

F4E and CERN join forces in fusion energy and particle physics

The two leading organisations ready to break new ground in Big Science.

4 weeks ago